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August 29, 2017

We’ve Called the IRS Over 10,000 Times. Here’s Everything We’ve Learned

One of the more frustrating tasks of your job is calling the IRS on your clients’ behalf. These calls can take a significant amount of time and often prove to be major time investments. But, they are...

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February 22, 2017

IRS On-Hold Time Virtually Eliminated By New Tech Startup

Beatrice, an accountant in Camden, NJ, missed her daughter’s violin recital because she was on hold...

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April 27, 2016

When is the best time to call the IRS Practitioner Priority (PPS) Line?

For the IRS PPS individual line, the answer is before 8am and after 6pm US Eastern. The below plot...

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April 12, 2016

Tax Professionals can now Skip the Hold Time when Calling the IRS Practitioner Line

enQ launches a new service for tax professionals allowing them to skip the hold time when calling...

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March 4, 2016

Sick Of Waiting On Hold With The IRS? callenq.com Gets You To The Front Of The Line

The IRS is notorious for their poor customer service. Recent reports from the Government...