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Tax Professionals can now Skip the Hold Time when Calling the IRS Practitioner Line

April 12, 2016

enQ launches a new service for tax professionals allowing them to skip the hold time when calling the IRS Practitioner Priority Service (PPS) line. Last year, the PPS “priority” line had the worst average hold time among all IRS inbound numbers at a record 45 minutes. enQ is proud to offer this service to our customers with an estimated average hold time of 3 minutes. enQ solves the hold time problem by pre-emptively waiting on hold with the IRS and letting its customer take its spot in line for a fee. Learn more at