Fast Access to the IRS
enQ is a private service that provides swift and efficient connections between tax professionals and IRS agents, resulting in a reduction of hold times by up to 90%. Thousands of tax professionals depend on enQ to reach the IRS promptly, thereby saving their clients valuable time and money by avoiding the need to bill for extended hold times or disconnected calls.
Built for the Tax Professional
Whether you are a tax attorney, enrolled agent, or CPA, you can provide top-notch service to your clients with enQ. With valid third-party authorizations such as forms 2848, 8821, and/or 8655, you can access the IRS practitioner priority service (PPS) quickly and efficiently via enQ, allowing you to devote your time and energy to helping your clients resolve their tax issues. Trust enQ to help you streamline your practice and deliver the professional service your clients deserve.
Cut your IRS hold time by up to 90%
Gain unprecedented efficiency with an easy-to-use platform.
Why enQ?
Consistently Low Hold Times
With enQ, you can have peace of mind knowing that we are there when you need us, and we eliminate the stress of highly erratic wait times.
Deliver First-Class Service
With enQ you can call the IRS with the client on the phone, without having them wait for hours on hold, and can provide an exceptional level of service.
Improve Workflow Efficiency
Equip yourself and your staff with the best tools to do your jobs quickly and efficiently, resulting in a happier workflow.
We respect your privacy
enQ does not record customer calls. Your login and credit card information is stored off-site on a secure server.
Fair Pricing
Our pricing is dynamic and based on supply and demand, ensuring consistent low hold times for all customers at a fair price.
Fast Access to PPS/PPL
Gain unprecedented efficiency and fast access to the IRS Practitioner Priority Service with enQ's easy-to-use platform.
What Our Customers Say
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"I, Joseph Behrman, have been a client of ENQ for over 3 years. I greatly appreciate the technology that ENQ has developed to enable a tax professional like myself to call the IRS and have short wait times.
Prior to utilizing the ENQ services, it was not unusual for me to wait two or three hours or more before having a live IRS agent answer my call. Often, I would be disconnected while waiting.
Even in 2021, during the pandemic when IRS services were drastically reduced, I still was able to utilize ENQ and obtain live IRS personnel.
Today, it is not unusual for me to use the ENQ services, contact the IRS, and have a live agent answer within a minute."
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"I have been using enQ since January 2018 and from the beginning, enQ has cut the wait time significantly. The flexibility to reach an IRS Representative any time during the day or night within the hours of operation created efficiencies, significantly reduced frustration, and impressed our clients by our ability to address their matters almost instantly."
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"CallEnQ has made my business so much more efficient because I don’t have to wait on hold forever to be disconnected or be on hold so long, I actually forget I am on hold! It is an amazing service. I am able to assist my clients so much faster and get results! THANK YOU!"
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"My First Immediate Impression: No Time Zone Restriction. Living in the Pacific Coast Time Zone, I can call in 3 hours earlier than I could before, which meant that most of the time the IRS agent that answers is fresh, friendly, alert, and wants to help me."
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"enQ has tremendously expedited our time in resolving issues with our clients. While it has significantly reduced our time waiting on hold with the IRS, ultimately our clients are the greatest benefiter."
Reliable Access to the IRS
At enQ, we understand that the IRS's performance can be unpredictable at times, which is why we are constantly monitoring their operations and updating our system accordingly. We keep track of various metrics such as courtesy disconnects, hold time variance, and IRS outages to ensure that our customers have a consistent experience with us despite the variability of the IRS. Our goal is to provide you with a reliable service that you can count on every time you need to reach the IRS Practitioner Priority Service quickly and efficiently.
Supporting the Tax Industry
1000+
customers nationwide
<5
minute hold time 95% of the time
15+
IRS departments serviced
50k+
engineer hours improving our service
Ready to Get Started?
Join thousands of other tax professionals in serving their clients better.